Fault on most of the DID incoming numbers
Minor incident
Voice
2019-03-14 01:00 EST
· 1 week, 5 days, 6 hours
Updates
Resolved
November 4, 2021 · 10:24 EST
Many customers reported issues with the DID number(s).
Specifically, the numbers are not able to receive calls neither messages.
The issue is caused by a dealignment between BNESIM platform and our primary partner for the provisioning of incoming numbers.
Around 70% of our numbers are affected, we ask all our customers to bear with us till the problem is not solved.
← Back