Fault on most of the DID incoming numbers

Minor Incident Voice
12 days, 6 hours

Update

Resolved

Many customers reported issues with the DID number(s). Specifically, the numbers are not able to receive calls neither messages.

The issue is caused by a dealignment between BNESIM platform and our primary partner for the provisioning of incoming numbers. Around 70% of our numbers are affected, we ask all our customers to bear with us till the problem is not solved.

Mar 5th, 2019 01:11 EST