Fault on most of the DID incoming numbers

Minor incident Voice
2019-03-14 01:00 EST · 1 week, 5 days, 6 hours

Updates

Resolved

Many customers reported issues with the DID number(s).
Specifically, the numbers are not able to receive calls neither messages.

The issue is caused by a dealignment between BNESIM platform and our primary partner for the provisioning of incoming numbers.
Around 70% of our numbers are affected, we ask all our customers to bear with us till the problem is not solved.

November 4, 2021 · 10:24 EST

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